After-sale service

After-sale service

  • Team specialty

    The company has a group of experienced, professional and dedicated after-sales service personnel. Service engineers have accumulated rich experience in equipment operation, spare parts replacement, and equipment maintenance.

  • Free training

    Jinghai laser headquarters regularly or irregularly free technical training, provide free basic accommodation.

  • Fast response

    Free replacement of parts and services during the warranty period, and after receiving fault information, respond within two hours, and maintenance personnel arrive at the scene within 48 hours.

  • Lifetime technical support

    Provide life-long maintenance services for the products provided, and provide daily advice and guidance related to equipment at any time;

  • Regular inspection

    Whether it is within the warranty period or not, we will provide on-site inspection once a year to solve the problem in the bud;

  • Information service

    Provide life-long maintenance services for the products provided, and provide daily advice and guidance on equipment at any time

  • Information service

    According to the characteristics of the product, the maintenance requirements of the equipment will be informed at different times, and the escort for your equipment.

  • Online service

    If you have any problems in the process of using the equipment, you can contact us by telephone or online customer service; You can also give me a message, we will get in touch with you as soon as possible to solve your problem.

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    Building 4, 88 Wubian Avenue, Wujiang District, SuzhouBuilding 4, 88 Wubian Avenue, Wujiang District, Suzhou

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